At your service

Call or come to The Assessment Referral Center (ARC) at Rockford Center as soon as a mental health crisis occurs. Our expert staff is here around the clock, every hour of every day, ready to respond to your needs.

By contacting ARC, you have immediate access to confidential help and support provided by our staff of experienced, highly-trained behavioral healthcare professionals. All ARC counselors are master's prepared clinicians or psychiatric nurses.

Whether conducting telephone screenings or face-to-face assessments, ARC's behavioral healthcare specialists work as a team to develop and initiate a plan of care.

The ARC professional team provides confidential help for everyone who contacts us. No appointment or referral is needed.

Responsive to your needs

Our primary goal is to assess individual needs and make appropriate clinical recommendations. To accomplish that goal, our comprehensive assessments include:

• Evaluation of the presenting problem

• Mental health and substance abuse history

• Current mental status examination

• Safety assessment

• Level of care determination

• Financial considerations

• Plan of action, including referrals, for ongoing support

ARC's services are responsive to the needs of individuals, families, and professionals seeking help for their clients.

To help ensure access to the high quality of help provided at Rockford Center, when inpatient and partial hospital programs are recommended, we accept most insurance plans, including HMO's, PPO's, and other managed care plans. Also, we are Medicaid, Medicare, and Tricare approved.

*We do not provide transportation for assessment or admission.