Frequently Asked Questions

Who Can Refer to Rockford Center?

ANYONE can refer to Rockford Center. Rockford Center frequently receives referrals from:

If you would like more information, call the Rockford Center at 302-996-5480 or toll-free at 1-866-847-4357.

If I Have A Problem On A Weekend Or Evening, How Do I Contact Rockford Center?

The Assessment Referral Center is open 24-hours a day, 7 days a week to answer phone calls, handle assessments and facilitate admissions.

Will My Insurance Company Pay For The Services?

Rockford Center has contracts with most major insurance companies and managed care organizations. If you are uncertain whether your insurance will cover the cost of treatment, you may contact Rockford Center at 302.996.5480 or 866.847.4357 for assistance.

What Should I Bring With Me to Rockford Center?

In the event that inpatient admission is necessary, you may want to bring the following items with you to Rockford Center:

Do Not Bring:

If you are in need of treatment or have a question, call Rockford Center’s Assessment Referral Center at 302-996-5480 or toll-free at 1-866-847-4357.

Will My Family Be Involved in Treatment?

Family education and family therapy are essential components of the program and recovery. Prospective clients and their families are informed of the expectations of family participation prior to admission to the program.

Do I Have To Participate In My Treatment Plan?

All individuals are expected to actively participate in their own treatment. Your involvement and willingness to work with the staff of Rockford Center are crucial elements of treatment. Rockford Center staff also encourages the involvement of family members in the treatment process.

What Should I Expect Upon Arrival at Rockford Center?

What Should I Expect Within the First 24-48 Hours?

Am I Able to Receive Visitors During My Stay at Rockford?

Visitors are welcome during your stay, according to the following guidelines:

 

 



 

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