24-Hour Assessment Referral Center

When mental health and/or substance abuse issues arise, help is on hand 24 hours a day, seven days a week at Rockford Center’s Assessment Referral Center (ARC) in Newark, Delaware. No appointment or referral is needed for a mental health assessment. Please call the center at any time for information at 302.996.5480 or toll free at 866.847.4357.

ARC is staffed with highly trained behavioral healthcare professionals, including social workers, nurses, and counselors, who provide immediate access to confidential help – free of charge. Whether answering information calls or performing face-to-face assessments, ARC’s behavioral healthcare specialists work as a team to develop and initiate the recommended course of treatment.

Our comprehensive assessments include:

  • Evaluation of the presenting problem
  • Mental health and substance abuse history
  • Current mental status examination
  • Safety assessment
  • Level of care determination
  • Plan of action, including referrals for ongoing support

ARC’s services are responsive to the needs of individuals, families, and professionals. To ensure access to the high quality of help provided by Rockford Center, we accept most insurance plans, including HMOs, PPOs, and other managed care plans. Also, we are Medicaid, Medicare, and TRICARE® approved.

*We do not provide transportation for assessment or admission.

Child (4-12) & Adolescent (13-17) Services

  • Inpatient Treatment
  • Partial Hospitalization Program

Adult Services (18-65)

  • Inpatient Treatment
  • Partial Hospitalization Program

Older Adult Services (65+)

  • Inpatient Treatment